We are now on WhatsApp. You can message Dental IT on the same number you already call us on, 01433 377 977, and it goes straight through to our helpdesk team.
There is no new number to save and no separate app for you to learn. If WhatsApp is how you prefer to get hold of people, it is now one more way to reach the same team who pick up the phone.
How to message us
Save 01433 377 977 as a contact, open WhatsApp and send us a message. You can fire over a quick question, a photo of an error on screen, or a note to let us know something is not working, and a real person on our helpdesk will pick it up.
It is the same team, the same opening hours and the same standard of help. WhatsApp is simply a quicker, more casual way in for the times when a message suits you better than a call.
A quick, sensible note
WhatsApp is great for general questions, quick updates and sending the odd screenshot. For anything involving patient details or other sensitive information, a phone call or our usual secure channels are still the right place, and we will always point you the right way if a request is better handled elsewhere.
Thinking about WhatsApp for your own practice?
Plenty of dental practices are weighing up whether to offer WhatsApp to patients, and it is a fair question. Done well it makes a practice feel approachable and easy to reach. Done without a plan it can create privacy headaches and a flood of messages that nobody owns.
We have set it up for ourselves, so we are happy to talk through what actually works: which number to use, how to manage messages so nothing gets missed, and where to draw the line on what should and should not go over WhatsApp. If you would like advice on WhatsApp adoption for your practice, just ask.
You can see all the ways to reach us on our contact page, and we cover the wider phone and messaging setup on our phone systems page.
Message us any time
Add 01433 377 977 to your contacts and say hello on WhatsApp whenever it suits. And if you would like a hand thinking through WhatsApp for your own practice, get in touch and we will help.