We supply only Internet based telephone systems. ISDN and analogue phone systems are now old tech, and no new installation should be anything other than SIP (Internet telephony) based. We supply phone systems offering the following features as standard:
Multiple lines
Known as "trunks", modern Internet based phone systems can easily have almost unlimited "lines", as each low bandwidth "trunk" goes over the same Internet connection. There should be no more engaged tones for inbound calls, or lack of available lines for outbound calls.
Queues and IVR
Calls can be routed to queues or an IVR system (menu system).
Voicemail
We supply only high end managed switches, to provide reliable high performance connectivity at the heart of your network.
Telephone systems
Time conditions
We supply HP and Lenovo PCs. These can be in tower/monitor or AIO (all in one) configurations. All in one is our most popular format; these machine look modern and sleek, are tidier with less cabling, and can be wall mounted if required.
Day/night/training modes
As an alternative to time and day based conditions, you can have a manual day/night setup, to switch between different dial pans and announcements.
Music on hold
You can customise your music on hold with professional studio recording marketing, or your own choice of MP3s.
Call recording
We supply only the most reliable and safest Internet connection equipment.
TAPI Integration
Our phone systems support TAPI standards, to allow integration with other software applications; this allows, for example, your software to “click to dial” your customer, or to recognise the incoming caller ID and display the customer name or records ready.
Have a project in mind?
Dental IT offer a free of charge, no commitment, remote audit to any dental practice. To contact us about this, or get a quote for support, or for any other enquiry, please complete this form and we will contact you back.
Meet PowerQ
We are excited to be able to offer our customers PowerQ, a Sheffield based start-up which gives the power to visualise call data. The software allows data to be pulled from your Asterisk or FreePBX system and then collates and displays the data into the metrics you need. From queue times, abandoned calls and call volumes, PowerQ gives you the overview of your phone system in order to make key decisions to maximise efficiency and capitalise on opportunity.